Position Title: Technical Support Engineer
Position location: Shanghai

Job Summary:
The Support Engineer will represent Microsoft and communicate with corporate customers via telephone, written
correspondence, or electronic service regarding technically complex issues with Microsoft software products,
and manage relationships with those customers.  Frequently, these problems will not only be technically complex,
but will be politically charged situations requiring the highest level of customer service skill.

Qualifications:
1.Good Spoken and written English (including technical writing),
2.Fundamental IT Technical Skill
3.B.S. or Masters Degree in C.S. or E.E  
4.Minimum 2 years Technical related working experience
5.Prior knowledge of the products to be supported, and other networking products and/or
 networking operating systems, is nice to have.  
6.Programming and debugging skills are useful (but not required), preferably in C, as well as
 the ability to read and analyze network traces.
7.Certification as an Microsoft Certified Systems Engineer (MCSE) is  preferable and be
 required within one year of employment.
8.Good communication skills;
9.Team spirit;

People who have experience on Product Support (such as Windows Product Support) will be more suitable.

Please contact with me if you are interested in it
E-mail:robin_li@
MSN:milujite@

How important is working experience!
I will do my best to work hard!!

Working experience is very important
You must do your best to work hard

[[it] 本帖最后由 robin_li 于 2008-6-11 15:06 编辑 [/it]]